森林城市Xtu2臥室民宿 (Xtu 2Bedrooms at Forest City)

To tell you my honest review as your guide! I seldomly give review, but this time I give time. 1) Upon arrival it is only easy to locate, we just book grab. But upon check-in it is do-it-yourself, you must have a internet data to communicate with the person in-charged. It is via watsapp! 2) Don't go to the room first. Communicate with them outside, no internet signal on the building. You must have local/E-banking for your deposit. 3)They gave you the details needed to open the room after u sent the depo. They will asked you to open the mail box for you to get the key card. End up we never saw any key card. Lol so we need to input the code every-time we go in-out the room! Inconvenient! They say someone will come to pass as key card but for our 2 nights stay their no one come! Marvellous! Lol 4) Common room toilet door is malfunctioning! Can't locked! We tried to locked end up my cousin locked up inside. What an experience! 🙌 5) The unit it-self is quite clean, just don't go on the veranda area. Got washing and all. 6)On their details says 2 pools indoor & outdoor. Sadly it is only outdoor, at the C2 area... Guess what? It is under maintenance. So funny! We go their just to enjoy the wholesome place but end up such a disappointing place. 7) Outside the building got shuttle you can freely use. Guards their are very friendly, asked them they'll guide you. It has a duty free area, expect lower prices of alcohol. 8) They only got 1 stove induction cooker. With a over used rice cooker pot, yes only pot no rice cooker itself. Hahahahaha Take-it-or-leave-it! Inconvenient! Not for family use. 9) Upon check out they asking for key card we never even had! Hahahaha So we just turn of the main-switch and locked the door. We left the unit clean and tidy. The rubbish bags left outside the veranda not to stinks the whole unit. 10) End up accusing us we took 2 of small towels even tho we didn't! Crazy. Who would take unhygienic towels we don't even know who are those random millions of people use already! We checked-out 3days ago until now we haven't received the deposit that 24-hours upon check-out they'll refund! Stop blaming us for your small towels! Better improve your service! CIAO!